Job Description

About the role:

• Coordinate and implement office procedures.
• Use a variety of software packages including Microsoft Office & 3rdparty products, and bespoke products such as data administration and document management tools and internal databases.
• Create and maintain electronic / paper document management, including photocopying, printing and scanning.
• Prepare documents such as letters, reports, presentations and spreadsheets.
• Act as a key member for project change teams - working alongside other administrators.
• Organise meetings including management of electronic diaries, ordering refreshments, sending invitations and taking minutes.
• Handle queries from management, team and customers etc.
• Organise office space and housekeeping and resources.
• Deal with telephone and email enquiries and cover reception; greeting visitors, answering the switchboard.
• Organise and distribute post.

The successful applicant must have the ability & skills to:

• Work as a multidisciplinary team, establishing good working relationships at all levels.
• Communicate and exchange information in a tactful and diplomatic manner.
• Demonstrate excellent communication skills both written and verbal.
• Demonstrate strong time management skills.
• Exchange information in a tactful and diplomatic manner.
• Work independently and act on own initiative, (proactive and forward thinking).
• Ability to complete multiple tasks and projects on time and to a high standard, working to tight deadlines and under pressure.
• Travel between locations (branch/projects).
• Understand the organisation's aims and objectives.
• Show a willingness to be flexible.
• Experience of document management and data administration systems.
• Problem solving attitude with eye for detail (attention for detail).

Required Knowledge, Skills, and Abilities

• Ability to demonstrate a good level of general education to GCSE standard in Mathematics and English (or equivalent). • Intermediate to advanced IT skills in MS office. • NVQ 3/4 or equivalent, or a willingness to learn. • Must have driving licence and own transport. • Experience of working as an administrator in a busy office environment. • Experience with a variety of software packages including Microsoft Office & 3rdparty products such as data administration, document management tools and internal databases. • Familiarity with office equipment.