You will carry out administration duties in a way that is friendly, efficient, professional and timely. The administration duties include email and postal correspondence, handling telephone enquiries, client admission and occupancy records, financial management tasks and basic recruitment administration. You will also be responsible for the front desk, meeting and greeting residents, relatives and visitors with a warm welcome and providing the highest possible standard of customer care.
We are delighted to announce that for a limited time period, we are offering new employees the optional opportunity to start an apprenticeship, studying towards a Level 2 or 3 in customer service. What’s more we will pay you an incentive of up to £2000* for undertaking apprenticeship training. So, if you are looking for a new career in administration, reception and customer service, Colten Care will support you both financially and developmentally. It’s a ‘win-win’ for everyone - you’ll gain a professional qualification and be rewarded for making a positive difference to the lives of our residents.
*terms and conditions apply/paid in instalments
In addition, working with us offers you a superb range of benefits including:
About You
You are an efficient and competent Administrator or Receptionist with a proven track record in this line of work. You have excellent customer service and communication skills and share our goal of delivering excellence in person centred care.
Reference no: 30101
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