Job Description

An exciting new opportunity for a driven Credit Controller, with experience preferably within the Legal Industry who will have a flexible, professional, and confident approach to the role.

This role will be home based for the foreseeable

In this role, you will report into the Credit Control Manager working alongside a team of 8 other Credit Controllers and will be involved in the following:

• Chasing payment from clients by telephone, email & letter, in accordance with the Firm policy but using your own initiative within set guidelines
• Carry out identity verification checks in line with Money Laundering regulations and Firm policy in relation to setting up new clients or as required
• Process / raise bills
• Liaise with lawyers as necessary
• Other ad hoc duties and cover within the team as required
• Collect the firm's debts by telephone, email, and letter within defined guidelines
• Ensure all notes are up to date and followed up in a timely manner
• Organise meetings with lawyers to review outstanding debts as necessary, both in person and using Microsoft Teams

Required Knowledge, Skills, and Abilities

Numerate and have experience of using Excel to a basic level Good negotiation and listening skills; will be organised and have a proactive approach to collections An individual who is confident and determined to see the process through to conclusion A working knowledge of Aderant would be ideal