Job Description

They are looking for a well organised and numerically-minded individual to be part of their credit control team and contact customers to collect all outstanding monies in accordance with the agreed payment terms, whilst working to department deadlines. They understand that this year has been difficult for a lot of companies, so you will demonstrate strong empathetic skills and negotiate repayment plans for those who are struggling financially but will be on hand to ensure legal proceedings are started if debts are not paid or payments made within the agreed timescales, ensuring that the customer is fully aware of the process at all times. Meticulous in your approach, you will reconcile customer accounts, as well as ensuring that the customer statements are accurately maintained.

Required Knowledge, Skills, and Abilities

Their ideal candidate will be familiar with debit notes, with experience of working within a highly transactional environment. They are looking for an excellent communicator who has solid IT skills, in particular with MS Office, as well as good time management, organisation and strong administration skills. Confident in your communication, you will be assertive but tactful in your dealings with customers, ensuring that financial matters are managed clearly and concisely.