Job Description

Day to Day responsibilities will include:

Control all aspects of customer credit through the effective operation of invoicing, payments and aged debt systems.

Accurately process and match all payments received from customers.

Contact all customers primarily via telephone in a timely manner when chasing old, current and recent debt.

Escalate any payment issues with line manager to ensure any delays are prevented

Confidently negotiate payment plans

Maintaining contact with customers to ensure new invoices are clear for payment

Resolving queries both internally and externally around outstanding invoices

Providing accounts information to internal departments

To undertake additional responsibilities and duties as may be reasonably requested from time to time

Working hours 37.5 hours per week Monday to Friday.

Required Knowledge, Skills, and Abilities