The main duty of this role is to organise a team of 6 engineers and arrange their workload and make sure they have all they need on site to carry out installations and small works.
The Operations Manager must have a technical background in a range of security systems, and be used to NSI standards and procedures.
Operations Manager Position Overview
Preparation of engineers monthly KPI's
Responsible for supervising the service desk
Organise the work and the diaries for the team of 6 engineers as well as sub-contractors
Maintain the company's accreditations such as NSI
Schedule the engineer's audits
Arrange delivery of products and tools to site for install and small works
Required Knowledge, Skills, and Abilities
Proven knowledge of the fire and security industry Proven background in a similar role Experience in organising engineers work Experience managing a team of engineers PC Skills such as Word/Excel, training for in house software will be provided Excellent communication skills both verbally and written Full UK Driving Licence