Job Description

Candidates must be willing to undertake a SC clearance; all costs will be covered.

Looking for NOC Engineers to join our Network Operations Centre at the Warwick office. Providing support to customers and engineers you’ll play a pivotal part in ensuring one of our largest projects runs smoothly.

About this role:

• You’ll monitor the system utilising tools such as System Center Operations Manager, Cisco Prime, Solarwinds and McAfee ePO to report and investigate potential issues

• You’ll provide 1st/2nd line support services to ensure all IT equipment and infrastructure is running at optimum performance

• You’ll configure and replace datacenter equipment such as Cisco & Juniper firewalls, switches and server hosts

• You’ll proactively update tickets to ensure all incident information is collated allowing all parties to have visibility

• You’ll meet and exceed SLA targets

My client is committed to ensuring that they offer industry leading career opportunities, salary and benefits packages;

• 33 days holiday, including public holidays, plus the option to buy or sell five days each year

• Company pension scheme

• A range of family friendly policies including childcare vouchers

• An employee-funded car leasing scheme

• Occupational health support.

Required Knowledge, Skills, and Abilities

• Previous NOC experience would be advantageous • Microsoft Windows System support experience is essential • You’ll ideally have a detailed knowledge of core internet technologies, i.e. Routing & Switching, DNS, etc. • Vendor certification with VMware, MS Windows System Support, Cisco or Juniper would be beneficial • Excellent communication skills • Ability to work within a close-knit team