Job Description

You will be working with the IT team to deliver projects and be providing solutions to technical problems and requirements. The role will be quite intensely hands-on during the early phases of the transformation, with an opportunity to move into more strategic, group-wide project work as technologies such as office 365 and virtual infrastructures are deployed.

For the right candidate this is a role to make your own, being instrumental in executing an ambitious transformation strategy and forging a long-term career.

Key Responsibilities

• Must be a self-starter and able to self-manage a demanding list of priorities as the go-to person in the region for expert IT service and project execution.

• Providing mainly 3rd line support whilst utilising excellent customer service skills.

• Assisting in support and being responsible for your own project workload ensuring they are delivered on time and to specification.

• Ensuring stakeholders are informed and correct procedures followed throughout project cycles.

• Investigating improvements and better ways of working for the business.

• Ensuring daily checks are completed of the network and infrastructure.

• Work as a key team member to fulfil support projects, infrastructure projects and to

• influence/knowledge share proactively amongst the team

• Having a pro-active and self-motivated attitude is key.

Technology stack:

• Office 365 (Exchange, Sharepoint, Teams etc.)

• Windows Server 2008 - 2016

• Active Directory

• Telephony

• Azure AD

• VMWare

• Networking – Routers, Switches, Firewalls

• Project work (migrations, implementations)

• VLAN, TCP/IP, DNS

Required Knowledge, Skills, and Abilities