Job Description

Purpose of job:

• To provide administrative support to the Personal Services team in particular

• To undertake text processing, clerical and administrative support to all teams within the division as needed

Main Activities & Responsibilities:

• To undertake office support tasks, such as answering the telephone, taking messages, post distribution, filing, faxing and photocopying for the Personal Services team specifically and across the division as needed

• To produce documents to corporate standards and format, using templates as appropriate. Check the text produced against the original, confirming with the author to clarify uncertainty and make corrections. To devise and produce ad hoc documents as requested

• To provide information and guidance to managers on most appropriate format and corporate styles

• To assist the RMLO in undertaking routine housekeeping of information, both electronic and paper

• To assist with collating and distribution of documents and information

• To contribute to the development of office procedures, systems, and practices

• To receive visitors and deal with their enquiries appropriately

• To provide office cover as detailed in the divisional service charter

• To provide cover for other support staff within the division as appropriate and as directed by the Business Support Officer

Required Knowledge, Skills, and Abilities