Job Description

We are looking for an enthusiastic Administration Apprentice to join our growing team..

The jobholder will be responsible for providing administrative support to, primarily the operations function of the business, but supporting all business functions as and when required.

Key Responsibilities

• Receiving and dealing with queries from customers, as well as general administrative tasks such as data input, word processing, filing and photo-copying.
• Supporting the Admin Assistant in data entry and submission, ensuring 100% accuracy.
• Registering apprentices for their training courses and learning platforms.
• Supporting our training team in producing learning materials (e.g. powerpoints, videos, worksheets)
• Booking of exams, exam invigilation when required, and sending out exam results, sorting certificates.
• Supporting colleagues with external inspections and audits.
• Supporting the recruitment team to provide course information to other apprentices.
• To undertake additional projects and activities to meet the needs of customers and NowSkills.

Required Knowledge, Skills, and Abilities

A keen interest in training as an Admin Apprentice, achieving the "Business Administrator Level 3" apprenticeship Experience of working in a customer service role previously is advantageous (e.g. working in a retail or hospitality role as part of work experience) Full driving licence and own transport is preferable Excellent maths, English and ICT skills (at least GCSE Grade 4 or above - or equivalent) Someone who pays attention to detail, as there is a lot of data to deal with