Job Description

We are currently recruiting for a dynamic Technical Support in to join the planning team of a very successful facilities management service provider.

The ideal candidate will have a strong technical background and understand compliance. This role would suit an engineer who may be looking to move into the office.

· Act as planning technical lead in the absence of the PPM and Compliance Manager.

· To support the PPM and Compliance Manager to ensure that all planned tasks are completed, reviewed and closed down correctly.

· Ensuring where required all record sheets are complete, all notes are updated any further works are actioned.

· Review certification for completeness and quality and escalate where required.

· Provide Technical Support for the Planning Team.

· Act as point of contact for any technical enquiries from The B38 Mobile Engineers.

· Ensure all Client Compliance documents are kept up to date on a weekly basis for tasks undertaken by the Direct Employed Workforce.

· Assist in the development of Technical Documentation, Log Books etc.

· Support the creation or update of asset lists and PPM planners for client contract mobilization and change.

· Ensure works following recommendations made in service reports or certification are generated.

· Display that all certification from self-delivered tasks is checked for remedial work raised. Check all gaps in record keeping.

· Ensure timely feedback of updates and information for the client where required.

· Engage with Engineers as necessary to proactively improve planned maintenance schedules.

· To assist from time to time Account Managers and client auditors with the provision of ad hoc information.

· Any other ad-hoc admin tasks as required by your line Manager.

Required Knowledge, Skills, and Abilities

· 3-5 year’s minimum experience in FM / Building Services industry. · Understanding of methodology used to build planned maintenance schedules. · CAFM Experience · Experience of Microsoft Office Products · High attention to detail. · Methodical and procedure approach to problem-solving. Experience: help desk: 1 year (Preferred)