Job Description

Established over 35 years and one of the largest independent domestic appliance repair and sales companies in the South East, we are currently looking for experienced staff to join our small busy call handling centre.

Working Monday to Friday and alternate Saturdays, your duties will include booking service calls for our field engineers on the telephone, as well as dealing with general enquiries and administration tasks.

Experience of a similar role and clear spoken English language are a must, as is a good telephone manner.

Calls are booked using a computerised call booking system and therefore knowledge of using a Windows based computer is a must. A basic knowledge of Microsoft Word and Excel would be an advantage as well as use of any call booking software such as Mercury. However, this is not essential as on the job training will be given to the right candidate.

In return we offer a competitive salary (dependant on experience) company pension scheme, 22 days paid holidays plus all bank holidays and a £500 good attendance bonus paid at the end of January each year.

Immediate start possible.

Required Knowledge, Skills, and Abilities