Job Description

Areas of responsibility will include:

• Contacting business customers when payment is overdue
• Negotiating repayment plans if people are in financial difficulties
• Setting up and maintaining customer files (HO)
• Processing payments
• Starting legal proceedings if debts are not paid within an agreed time (HO)
• Liaising with internal businesses
• Produce & send collection letters (HO)
• Assist in the notification of new business acquisition customers of changes in ownership (HO)
• Bank reconciliations
• Producing customer statements

Required Knowledge, Skills, and Abilities

Good spoken and written communication skills. An assertive but tactful manner. Calmness under pressure, An organized and methodical approach. The ability to work to strict deadlines. Good negotiation skills. The ability to explain financial matters firmly and clearly. Good mathematical skills. Administrative and computer skills.