Job Description

• Monitoring the sales ledger ensuring timely and effective collection of all debts by all available communication methods
• Developing and sustaining positive customer and company relationships to ensure smooth running of the accounts end encourage timely payments
• Daily uploads, allocation and recording of multi-currency receipts, reconciliation of accounts
• Investigate and resolve customer queries and disputes in a timely manner to ensure an accurate account
• Setting up new accounts/checking credit records/maintaining clients records.
• Issue statements monthly
• Control and understanding of 121+ days aged debt, ensuring collection process is appropriately escalated as far as commencement of the legal process
• Undertake credit reviews of customers, assessing risk and making decisions based upon this
• Maintenance and review of credit limits in line with departmental policies and procedures

Required Knowledge, Skills, and Abilities

Experience in a similar Credit Control role. Experience working with a multi-currency ledger and allocating cash accordingly. Experience in assessing credit and risks associated with credit and make recommendations to the business. Able to resolve complex queries & communicate at a professional level. Experience of opening new Accounts and conducting credit checks.