Job Description

Following a sustained period of exponential growth, we’re now looking for a dedicated and experienced credit controller to take responsibility for the timely collection of customer debts and to help manage the sales ledger.

Key responsibilities include:

· Chasing overdue debts by telephone, email and letter

· Handling of customer billing queries, to resolve disputed items

· Setting up customer direct debit mandates and processing of customer payments

· Agreeing payment plans with customers, where appropriate

· Maintaining accurate records for all chasing activity

· Assisting the wider accounts department, as required

The role offers the opportunity to work for a business at an exciting point of its journey, with opportunities to develop as the business grows.

We’re offering a basic salary of £18,000 to £21,000, dependent on experience, and the opportunity to work for a business which is:

· Based in Central Leeds (about 10 minutes’ walk from the train station)

· Eager to reward success with opportunities for internal progression

· Open, honest, transparent and ready to welcome you into our team, whatever your background

Benefits:

• Casual dress
• Company pension
• Life insurance
• Referral programme

Schedule:

• Monday to Friday
• No weekends

Work remotely:

• No

Required Knowledge, Skills, and Abilities

- Previous experience in credit control / debt collection - Excellent communication skills - Confidence to handle conversations with customers in an assertive manner - Basic MS Office skills (excel, word) Experience: Excel: 1 year (Required). Credit Control: 1 year (Required).