Job Description

Receives and manages employee data maintenance and workforce administration requests within the below process families:

Recruitment and Onboarding.

Employee Events e.g. Pay/work schedule change, Temporary contract extension, Promotions, Lateral moves, Downgrades, Maternity leave, Parental leave, Separations, Temporary contract end

Retirement

• Involuntary and voluntary separations

• Data Corrections

• Mass uploads

• Individual data correction for personal/non-personal data

• Effective date changes

• Execution of reversals

• Notifies payroll and other relevant parties of requests; confirms payment

• Updates case management tool and SHARP as needed by processes

• Provides requested SHARP HR and Payroll data/transactions to auditor

• Fulfils all the above duties with a high level of customer service

• Being accountable and taking ownership of own workload

• Building relationships with key stakeholders within supported population i.e. HR Managers, Recruitment, key line managers

• Working flexibly across other teams within the Shared Service Centre as volumes in the Centre fluctuate

Required Knowledge, Skills, and Abilities

Effectively organizing workload. Customer-focused and detail orientated. Dutch speaking. To multi-task and manage a fluctuating workload with large volumes and changing priorities Comfortable with technology and technical tools (e.g. case management tool, HR SAP). Excellent problem solving and judgment skills. Excellent written and verbal communication skills. Flexible and agile approach, able to deal with changing priorities. Able to work collaboratively as part of a team. Experience in HR, global organization and/or shared service organization. Excellent database and data skills. Computer literate, knowledge of Excel, PowerPoint, MS Project. Able to work under pressure and learn quickly. Experience Required: Experience in HR, global organization and/or shared service organization. Education Required: Educated to A-Level standard or equivalent desirable.