Job Description

We are recruiting for an experienced Pensions Administrator to join the admin team in our modern office in Birmingham.
You’ll play a key role on the friendly, busy team and work on a number of different schemes varying in size and complexity. It’s a great opportunity to take on responsibility early on, to build on your existing experience, develop new skills and help evolve our client service offerings. We’ll support you with your professional development and study for pensions exams as well.
As well as the vital day to day pensions administration on the scheme and giving members a great experience, you’ll get to work on some more ad hoc work as well, which will challenge you in new ways.
Some of your main responsibilities will be to:

• provide a seamless, professional and personal service to meet the needs of our Trustee clients and members to give them the best possible experience
• build strong client and member relationships and use your knowledge and skills to provide them with the answers they need
• deal with pensions related queries and requests which span the full pensions lifecycle
• come up with ways to improve our client and member service and help to implement these
• help with drafting admin reports and learning how to present these
• assist with workflow management, deputies for the Team Leader if necessary
• work on cyclical and ad hoc projects and take ownership for these

In return we offer:

You can expect a highly competitive salary and an award-winning comprehensive benefits package, including full study support where applicable, a share of the firm’s profits, good work life balance, ability to buy and sell holidays, your birthday off and huge array of other flexible benefits. The firm is committed to the personal and career development of all employees and this position offers excellent growth potential within a dynamic and growing organization.

Required Knowledge, Skills, and Abilities