Job Description

The Receptionist must maintain a friendly manner when working with or near Service Users, relatives and visitors. The reception area is ‘front of house’ for the Care Home and the duties of the receptionist are to ensure that residents, guests and all visitors to the Home are treated courteously and efficiently at all times.

The Receptionist must maintain confidentiality about all issues discussed in the office regarding residents, the Home and staff and must never discuss any of the issues outside of the Home.

Duties include;

• Photocopying documents
• Filing
• Scanning
• Answering the telephone in a professional manner
• Answering the door to relatives and visiting professionals
• And other general administrative duties

Our Benefits;

In return for all of this you will receive a competitive salary package plus:

• Training support and development opportunities
• 5.6 weeks annual leave
• Fully funded training
• Nurse and career referral scheme
• Rewards for 5, 10, 15, 20 and 25 years of service
• Annual staff recognition through MMCG Care Awards
• Simply Health cover after one year of service, Inc. cashback on medical and dental expenses
• Perkbox - a range of discounts and free monthly offers for a variety of high street shops and restaurants
• Car through salary sacrifice
• Cycle to Work scheme
• NEST pension plan

• Apprenticeship opportunities available

Required Knowledge, Skills, and Abilities