Job Description

As an organization our focus is on people and we are proud to offer partial remote working as part of our standard working arrangement. We are located in Birmingham, close to the Airport and easily accessible via public transport.
The main responsibilities of the Business Support Administrator are:

• You will provide work closely with your colleagues to process new orders and sales engagements in accordance with our policies and procedures
• You will support account managers and our service delivery teams in providing quotations to new and prospective customers
• You will raise and manage orders within our online portals, ensuring that we are continuously meeting our SLA’s
• You will support in the development of pre contract documents and ensure that our information is securely stored and saved
• You will support our bid management teams for our larger business account development efforts
• You will work to enhance your knowledge of our business and services

What is on offer?
In addition to a competitive salary and advancement opportunities within our team, we are proud of our commitment to supporting our colleagues in achieving an excellent work life balance. Following the easing of restrictions we will be continuing to offer remote working on a partial basis (2 days/week). We offer unique learning and development opportunities to ensure you can grow and develop your skills, and provide excellent support and guidance throughout your time with us.

Required Knowledge, Skills, and Abilities

You will have strong IT literacy and skills, able to work with the Microsoft Office package as well as learn new systems and processes. Strong experience working within an Administration setting. The ability to work well within team settings as well as take initiative. Excellent written and verbal communication skills.