Job Description

Underwriting Support

• Support Beazley Underwriting teams in achieving their quality and Service Level Agreement by carrying out key administrative tasks that will ensure an exceptional service is delivered to our internal and external customers,
• Ensure data is captured accurately and entered in our systems in a consistence manner within the agreed service level agreement (quote entry, document attaching, email filling…etc),
• Assess submissions when first received and using relevant systems carry out required checks to get them through the risks clearance process within the agreed service level agreements,
• Follow team and company protocols to collate and monitor delegated authority binders,
• Interact in a professional and efficient manner with all internal and external customers – includes Underwriting Teams, Operations, Credit Controls, Information technology etc..
• Liaise with third party administrative services which support the underwriting teams with existing tasks such as quote entry etc.. To ensure processes are followed.

Reporting

• Provide accurate management information to monitor workflow and controls by logging in daily work volumes and or time spent on training/meetings

Quality Control, Data Analysis and Cleansing

• On weekly basis, with the help of the Birmingham UCO Manager go through any feedback received from the Underwriting Teams on work that was carried out the week before,
• Assess issues raised and go back to Birmingham UCO Manager with a resolution,
• Go back to Underwriting Teams once resolution has been agreed with Birmingham UCO Manager,
• Update process guides as and when required and share with underwriting teams for sign off
• Identify training needs if any and refer back to Birmingham UCO Manager.

Stakeholder Relationships

• Develop team relationships to ensure collaboration between locations,
• Ensure consistency and best practice are adhered to
• Identify key stakeholders in front office to ensure all processes and service level agreements are adhered to.
• Promote Birmingham UCO Support Team capabilities and Best Practice through daily interaction with internal stakeholders

Competencies

• Achievement orientation
• Analytical thinking / Information seeking
• Customer focus / Communication skills
• Team working / Relationship building
• Initiative / Problem solving
• Detail orientated
• Time management

Required Knowledge, Skills, and Abilities

Able to communicate effectively with others, both verbally and in writing. Computer skills – good working knowledge of MS Office, well developed spreadsheet skills. Accurate and numerate. Strong analytical skills with attention to detail. Motivational skills, team worker as well as able to work on own initiative. The ability to manage time, meet deadlines and priorities. Proven administrative experience, preferably within the insurance or financial services sectors. Proven background in accurate, high volume date entry. Insurance experience advantageous but not essential. Outcome focused, self-motivated, flexible and enthusiastic. Professional approach to successfully interact with managers/colleagues/external suppliers.