Job Description

In the role of Credit Controller - Corporate Accounts you will be responsible for:

• Responsible for contacting all tenants to collect arrears owed
• To assist with utility payments, billing and tenant liaison
• Manage all enquiries about rental payments and arrears
• Manage and respond to any complaints relating to rental payments or arrears
• Make any necessary adjustments or corrections
• Build a good working relationships with clients, the team and key stakeholders
• Provide a weekly and monthly report on rent arrears to management commenting on progress and any escalation required
• Liaise with finance to ensure payments are posted in a timely manner and correctly

Required Knowledge, Skills, and Abilities

Previous experience working within Corporate Accounts Used Sage Proven credit control or arrears collection experience The ability to create effective working relationships The ability to work in a fast paced, dynamic environment A confident approach and enthusiasm in adding value to the business The ability to organise their own workload and work efficiently Strong customer service skills Excellent verbal and written communication skills.