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Customer Service Administrator
  • United Kingdom - West Midlands - Birmingham -
1 year ago
£18000 - £20000 Per year
Customer Service
Permanent
Job Description

The role is pivotal in the sales department and is our face to customers on a daily basis as well as a direct support for the external sales team.
Order entry - inputting orders on the system

  • Order acknowledgement and confirmation to customers plus chasing leads and sending quotes
  • Some internal account management
  • Data entry and some data control required
  • Complaint raising when required
  • Pricing and liaising with the external sales team including customer price list
  • Supporting the external sales team as and when required
  • Proactive team working throughout all departments

Hours are 8.00-5pm with a 30 minute lunch and 20 days holiday plus bank holidays.


Required Knowledge, Skills, and Abilities
Good Microsoft office skills in particular excel and use of outlook. Good communication and interpersonal skills including a good telephone manner. Ability to work as an individual as well as within a team.

Reference no: 32416

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