Job Description

Duties Include:

• Taking inbound telephone calls
• Take messages for the sales team
• Dealing with clients and enquiries
• Filing paperwork
• Data entry
• Booking appointments
• Providing customer service for clients
• Any other general administrative tasks

Required Knowledge, Skills, and Abilities

Good telephone manner. Good written communication. Good attention to detail. Personal qualities: Desire to work and learn. Confident. Punctual and reliable. Motivated. Positive can-do attitude. Age 16-18: Math and English at GCSE (or equivalent) or Functional Skills (grades will be discussed at interview). Age 19+: must have Math and English GCSE or equivalent grade 9 to 4 (A to C) or Functional Skills Level 2.