Job Description

The NFDA are now looking to expand their team through the recruitment of an experienced Membership Services Administrator in London. Our offices are based in central London close to Gt Portland Street underground station.

We are currently implementing a new database system in house and we are looking for a Membership Services Administrator to take control of our data. In your new role, you will report into the Head of Business Manager and take responsibility for:

• Controlling the data contained within the database (i.e. day-to-day admin of this)
• Raising invoices and posting payments to the system (i.e.similar to duties of a sales ledger clerk)
• Producing reports for departmental usage.
• Communicating with members including handling queries and answering the helpline.
• Carrying out any other administrative duties as required.

If you have excellent communication skills combined with an in-depth knowledge of data and reporting, the role of Membership Services Administrator could be ideal for you! To be considered for this role, you will require the following skills and competencies:

• Have a high level of attention to detail.
• Competent using Microsoft Office including Word and Excel
• Be able to produce reports for departmental usage
• Be numerate
• Familiar with record keeping

Rewards & Benefits

In return for your hard work and keen eye for detail, the successful Membership Services Administrator will be entitled to a competitive basic salary of up to £20,000 DOE plus benefits.

Our Business

The National Franchised Dealers Association (NFDA) represents the interest of franchised vehicle dealers in the UK. Our members make up over 80% of the UK's 4900 franchised car sales outlets, representing around 40 manufacturers franchises.

As well as providing fully comprehensive business support to franchised dealers, the NFDA regularly liaises with parliament both in the UK and Europe to ensure the best possible outcome for the industry.

Required Knowledge, Skills, and Abilities

• Have a high level of attention to detail. • Competent using Microsoft Office including Word and Excel • Be able to produce reports for departmental usage • Be numerate • Familiar with record keeping