Job Description

This role requires you to manage, monitor and control all aspects of operational performance within the scope of public sectors contracts.

• Experience in managing a workload via Planon or Maximo CAFM system would be desirable.
• Experience of using COUPA system would be desirable.
• Proficient in all MS Office programmes.
• Ideally have previous experience of working on a helpdesk/Call Centre role in a facilities management environment.
• Be able to demonstrate using their own initiative as well as working as a team.
• Possess good analytical and organizational skills.
• Excellent communication, dealing with all levels of management, customers and suppliers both internal and external.
• Ability to balance and priorities workload at various times in the monthly schedule.
• Good communication and customer service skills.
• Demonstrate good time management skills, working to deadlines and adhering to set procedures.

Required Knowledge, Skills, and Abilities