Job Description

An Administrator is required to join a busy sales team, contacting customers and suppliers with any queries related to products, orders and deliveries and generally supporting the wider sales team. Candidates with general administration backgrounds or experience of SAP (or similar packages), CRM software and MS Office / Excel would be well received.

Due to growth this company, a market leading organization based in the Kings Norton area of Birmingham requires an Administrator with general administration experience for a new permanent part time role (Mon-Fri) 9.00am – 3.00pm)

As the Sales Support Administrator you will be required to:

• Process orders via email and phone
• Regularly contact clients and suppliers to obtain information and answer any queries
• Liaise with logistics to ensure delivery SLAs are met coordinating and tracking freight
• Maintain sales and customer records
• Ensure customer feedback is communicated to the wider team
• Keep yourself update on new products and features
• Support the sales team and accounts department within a small dynamic office
• May include some moving of deliveries

Required Knowledge, Skills, and Abilities

Experience of coordinating activities, documentation, processes and procedures within a sales and/or purchasing department. Experience working with CRM software, MS office / MS Excel and ERP Systems. Hard Working and works well within a team.