Job Description

Varied duties will include supporting with:

• Telephone enquiries.
• Booking appointments and sending confirmations.
• Data input.
• Spreadsheets.
• Invoices.
• Databases.
• Using Microsoft Office programmes.
• Any other related duties to support business requirements.

Required Knowledge, Skills, and Abilities

Excellent communication skills with all people at all levels (interpreters, NHS staff, consultants, doctors). Good telephone manner. Organized. IT literate. Adaptable. Confident. Professional manner. Positive. Eager to learn. Age 16-18: Math’s and English at GCSE or Functional Skills (grades will be discussed at interview) or the equivalent. Age 19+: must have math and English GCSE grade 4 to 9 (A to C) or Functional Skills Level 2 or the equivalent.