Job Description

A Receptionist contributes to the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Acting as the first point of contact for visitors to the Head Office, offering and providing refreshments
• Opening and closing
• Answering all incoming calls politely and promptly, transferring as appropriate
• Managing the distribution of post (incoming/outgoing)
• Taking messages and directing guests
• Greeting people who walk in
• Scheduling appointments for conference rooms
• Keeping the reception desk extremely neat and tidy, surveying the building
• Having an eye on the CCTV camera for yours and everyone’s safety
• Promptly address and remedy any building challenges (lighting, temperature, etc.)
• Demonstrate a high level of customer service at all times
• Occasional General invoicing (training provided)

Schedule:

• Monday to Friday

Administrative Duties:

• Carrying out requests from management as needed
• Maintaining stock and ordering supplies
• Answering emails and sorting post
• Answering phone calls and transferring them as necessary
• Greeting and welcoming visitors

Work remotely:

• No

Required Knowledge, Skills, and Abilities

Well presented. Professional conduct. Punctual. Organized. Reliable. Willing to complete any tasks associated with their job role. Willing to handle cold calls. Willing to deal with difficult tasks.