Job Description

We urgently seek a dynamic Personal Assistant/Administrator to assist our fast-paced Lettings & Property Management departments. The role is suited to an organised candidate already familiar with most aspects of both lettings and property management administration. You will possess excellent customer service and communication skills and enjoy working as part of a small yet friendly team.

Key Responsibilities

• To provide PA support to Group OM and ensure the smooth running of the office
• To efficiently handle day to day correspondence via emails, telephone and letters
• To provide first class support and customer service at all times advancing our service standards
• To provide administrative support to team members as instructed by Group OM
• To assist with projects and new initiatives including research, liaising with external suppliers and on occasions site visits
• To keep records of all activity and updating database
• To meet and greet clients visiting the office
• To work with Group OM in actively managing client relationships
• To organise Saturday rotas and post
• To maintain office supplies and stock levels
• To take minutes of daily staff briefings and creating weekly activity overviews
• To carry out market research as required
• To handle all issues arising in an efficient and professional manner
• To attend training sessions or meetings as required by management
• To assist with any other reasonable duties as requested

Requirements and Skills

• Dynamic property environment so applicant must be organised and able to prioritise work
• Confident communicator with excellent communication and interpersonal skills
• Good team player with ability to multi task and work to deadlines
• Have an inquiring mind and willingness to learn new skills
• Excellent work ethic – punctual, hardworking and reliable
• Computer literate with good knowledge of Word, Excel and Outlook
• Full driver’s licence desirable but not essential
• The 4Ps – pride, performance, passion, professionalism

Required Knowledge, Skills, and Abilities

• Dynamic property environment so applicant must be organised and able to prioritise work • Confident communicator with excellent communication and interpersonal skills • Good team player with ability to multi task and work to deadlines • Have an inquiring mind and willingness to learn new skills • Excellent work ethic – punctual, hardworking and reliable • Computer literate with good knowledge of Word, Excel and Outlook • Full driver’s licence desirable but not essential • The 4Ps – pride, performance, passion, professionalism