Job Description

Metropolitan Thames Valley Housing has a vision that ?everyone has a home and the opportunity to live well?; that means working with partners to create sustainable and vibrant neighbourhoods where our customers want to live. With 57,000 homes and more than 120,000 residents and customers we have a real opportunity to make that vision a reality. Our people care, dare and collaborate to ensure we achieve this People Powered Living.

This role

The ServiceNow Administrator role is fundamental to administering, designing, developing, testing, implementing and maintaining solutions on the ServiceNow platform.

This will include supporting processes such as Incident, Problem, Change, Demand, Portfolio Project Management, HR, Facilities, CMDB, Discovery, Asset, Service Catalog, Knowledge, Service Portal, Vendor Risk and Performance Management and Contract Management.

What you'll need to succeed

Working within a culture of exceptional customer service, maintaining high levels of communication to ensure the business receive a service that meets and exceeds delivery expectations.

As part of the IT Team you will provide first class support to our MTVH Colleagues enabling them to support our Customers.

What you'll get in return

You’ll be working in a fast-paced environment where you can benefit from our comprehensive in-house training to continue developing your skills. We offer excellent benefits, including:

28 days annual leave plus public holidays and an additional Belief Day, with the option to buy or sell up to 5 days leave
Healthcare cashplan
Matched contribution pension scheme (up to 9%)
Enhanced maternity, paternity and adoption leave
Salary sacrifice schemes and season ticket loans
Life assurance scheme
Paid volunteer days
Plus lots of voluntary benefits including cash back and discounts from high street namesOur promise

All employment decisions at MTVH are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.

We are proud to have been recognised by Disability Confident for our commitment to disabled people and those with long term health conditions by providing fair and equal opportunities for all applicants enabling them to fulfil their potential and realise their aspirations.

Required Knowledge, Skills, and Abilities

All employment decisions are based on business needs, job requirements and individual qualifications, without regard to age, disability, gender reassignment, marital status, pregnancy or maternity, race or religion, sex or sexual orientation.