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Travel Customer Service Administrator
  • United Kingdom - West Midlands - Birmingham -
1 year ago
£ 20000 Per year
Administrator
Full Time
Job Description

This role is great for someone that wants to get stuck in and be a part of a small but well drilled team who all muck in! Joining the office of 4 other people, you will be responsible for handling approximately 30-40 calls a day where you manage all queries, complaints and utilize in house booking and CRM systems to log conversations and help the customer. Further to this, you will be responsible for supporting businesses that utilize the company in their business needs. Consequently you MUST have prior call Centre/ phone based experience in a busy environment.


Required Knowledge, Skills, and Abilities
Within this company you will gain exposure to the CEO who is fully supportive of any ideas you may have no matter how big or small! You must be prepared to get stuck in with everything in the office including all round office admin, marketing, IT and even emptying the dishwasher

Reference no: 33108

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