Job Description

We have a fantastic opportunity for an Apprenticeship Administrator to join our friendly Birmingham based team.

The role of an Apprenticeship Administrator plays an important part in providing efficient and effective administrative support for all learners and apprenticeship training activity for CIPFA’s level 7 professional accountancy qualification and our delivery of AAT at levels 3 and 4.

Key duties include the below, as well as (but not limited to):

• Managing the administrative arrangements relating to apprenticeship documentation, ensuring compliance with policies and regulations;
• Responding to learner enquiries/problems, offering information, advice and guidance on a timely basis and to satisfactory resolution in line with the apprenticeship framework. Follow up on enquiries from prospective and current learners and employers;
• Liaising with CIPFA’s delivery partners to ensure apprenticeship data is complete and validated;
• Using DAS and other government systems to manage data entry initiating apprentice starters and managing ongoing learning administration with careful attention to data protection requirements.

In return we offer:

• 36 hour working week (normally between the hours of 9.00 am to 5.00 pm)
• 25 days annual leave
• Up to 10% employer's pension contribution
• Season ticket loans
• Employee Assistance Helpline
• Exclusive employee discount and rewards at many major brands including health & wellbeing, retail, restaurants and mobile technology providers

Required Knowledge, Skills, and Abilities

You need the ability to interact well with people at all levels within the organization and be proficient in the use of MS, Word, Excel, PowerPoint and Email. Knowledge and understanding of apprenticeship programmes and insight into the Skills Funding Agency and Ofsted audit requirements would be a distinct advantage.