Job Description

My client is looking for a Pensions Administrator to be based in their office in Birmingham but working from home until allowed. This role will be starting immediately, and I am ideally looking for someone with Pensions or Financial Services experience.

You will have to complete a numeracy & literacy test.

• Ideally have Pension experience
• Experience of working in an administrative / office or professional environment would be beneficial as well as working as part of a team
• You will have strong verbal communication skills and able to communicate clearly and effectively in writing
• Good planning and organizational skill
• Great attention to detail and accuracy
• Numerate and enjoys working with numbers and data
• Good working knowledge Microsoft applications, especially Excel, Word and Outlook (will be using these daily)

Work remotely:

• Temporarily due to COVID-19

COVID-19 precaution(s):

• Remote interview process

Required Knowledge, Skills, and Abilities

Supporting the team with non-technical day-to-day pension administration activity in accordance with controlled processes Assisting the team with handling incoming phone calls from pension scheme members professionally (queries, requests, etc.) and inputs telephone notes Handling member emails (queries, requests, etc.) and responding to emails within delegated level of authority from the Team Leader Ensures office procedures are followed, including keeping full notes of all telephone conversations and being aware of compliance requirements.