Job Description

The primary role of the Business Administration Apprentice in I.T. is to assist the I.T. Manager in running the I.T. Department including working on hardware to help the company with I.T. equipment and software learning all kinds of systems and helping with the administration duties of the department.

Reports to: IT Manager

Key Tasks:

· Work on laptops and other hardware to ensure equipment is working at all times

· Answer, screen and transfer inbound phone calls

· General clerical duties including photocopying and mailing

· Handle requests for information and data

· Resolve administrative problems and inquiries

· Maintain office supply inventories

· Receive and respond to email messages

· Develop reports as requested

· Perform research as needed

· Attend events and campaign as necessary.

· Act as communication relay, making sure all parties receive necessary information and that this information is accurate

Schedule:

• 8 hour shift
• Monday to Friday

Required Knowledge, Skills, and Abilities

· Ability to establish good working relationships with a wide range of people · To be able to communicate effectively and clearly · Ability to work on own initiative · Attention to detail · Minimum GCSE English and Math’s grade A-C/8-4 grade or equivalent Level 2 or higher