Job Description

The Booking Centre provides an outpatient appointment booking and information service to patients and healthcare professionals across Coventry and Warwickshire across the hours of 8am–6pm Monday to Friday and 8.30am– 2pm on Saturdays.
In addition to this, experience in the use of patient administration systems would be advantageous.

Required Knowledge, Skills, and Abilities

Working in an administrative role. Experience in a customer facing role.Excellent communication skills, particularly over the telephone with people at all levels. Excellent customer service.Ability to stay calm under pressure. Good team player who is also able to work on own initiative.Professional approach. Flexibility and commitment. You will need to be proficient in the use of standard Microsoft Office packages.