Job Description

In this key role you'll support the Talent & Learning Team Leader. This role provides a series of administrative tasks to support the end to end Delegate Management Service.

- Deliver the transactional Delegate Management services such as Blue collar / manual staff training courses.
- Deliver core DM transactional services on all courses as directed by the workflow manager.
- Provide a wide range of supporting administration for the Talent & learning Team.
- Work with established internal and external customers to defined processes in providing a seamless service to customer.
- Process invoicing requests.
- Assist with the resolution of general issues and escalated queries from the Customer Support Team in connection with on-site venues and training providers.
- General team admin tasks, including issue of forms, processing certificates, updating training records, post etc.

Required Knowledge, Skills, and Abilities

- Strong Administration experience - Excellent communication skills - Ability to work using your initiative. - Ability to work in a fast-paced environment. - Excellent team player - Strong IT skills