Job Description

Our client based in London is seeking a Principal IT Administrator to join an extremely busy IT Department, delivering projects, mentoring juniors and being the escalation point for all IT related queries across the company.

The Responsibilities:
•    Perform requirement gathering, work with stakeholders and scope IT projects.
•    Liaises with vendors & suppliers to find the right hardware or software for the business.
•    Create Statement of Works, Project Plans, RACI Matrix & RAID Logs.
•    Train and mentor junior IT administrators in the department.
•    Coordination with technical aspects of desk relocations, electrical testing, disaster recovery testing, physical security systems.
•    Responsible for Active Directory, Domain design, implementation & administration, Windows Server Operations.
•    Design, Build, Maintain and administer the office IT systems. Switches, Routers, Print Server Solutions and  Wi-Fi security policies.
•    Design and implement IT infrastructure monitoring.
•    Manage and chase suppliers. Act as the first point of contact for service providers regarding invoices and ensure stock levels are maintained.
•    Maintain the software licence register to ensure compliance between licences owned and used.
•    Streamlining of existing processes & automation of repetitive IT tasks.
•    Manage and control the firm's laptops.
•    Manage the internal cabling infrastructure.
•    Maintain company Intranet.
•    Crate & enforce security policies on all company hardware & software. 
•    Handle telephone enquiries in a professional and polite manner, taking accurate messages.
•    Deal with incoming/outgoing emails and post quickly and efficiently.
•    Working as part of a team with other members of the Department & ensuring their IT needs are met.
•    Any other ad hoc duties as and when required.

The Deliverables:
•    Keep the IT requests queue to bare minimum by completing them all as per SLAs.
•    Deliver all IT projects effectively and on time.

You Should Have:
•    Proven hands on experience working in similar role.
•    Experience working with AWS or similar cloud platforms.
•    Project Life Cycle knowledge & Project Delivery experience.
•    Strong communication skills. 
•    Microsoft qualifications, MTA, MCSA.
•    Network qualifications such as CCNA or equivalent experience (Extensive knowledge and experience of DHCP, DNS, Firewall policies. 
•    Strong experience with design, deployment & migration of Active Directory (Cloud & On Prem both).
•    A working knowledge of IT operating systems, particularly Windows Server Domain Controller. 
•    Hands on experience of installing IT hardware and software.
•    Strong experience working and maintaining relational databases (MS SQL, Postgres & Maria Db).
•    Experience working in ITIL v3 environment.
•    Good knowledge & hands on experience of G-Suite Apps.
•    Good knowledge & experience of VMWare Infrastructure.
•    Extensive experience building and maintaining Server Hardware Platforms.
•    Extensive knowledge & experience of High Availability Systems & Failover Testing.
•    Experience with automating hardware and software builds.
•    Good knowledge of Windows Server Domain Controller implementation & Group Policies.
•    Customers/Stakeholders support experience.

Required Knowledge, Skills, and Abilities

• Proven hands on experience working in similar role. • Experience working with AWS or similar cloud platforms. • Project Life Cycle knowledge & Project Delivery experience. • Strong communication skills. • Microsoft qualifications, MTA, MCSA. • Network qualifications such as CCNA or equivalent experience (Extensive knowledge and experience of DHCP, DNS, Firewall policies. • Strong experience with design, deployment & migration of Active Directory (Cloud & On Prem both). • A working knowledge of IT operating systems, particularly Windows Server Domain Controller. • Hands on experience of installing IT hardware and software. • Strong experience working and maintaining relational databases (MS SQL, Postgres & Maria Db). • Experience working in ITIL v3 environment. • Good knowledge & hands on experience of G-Suite Apps. • Good knowledge & experience of VMWare Infrastructure. • Extensive experience building and maintaining Server Hardware Platforms. • Extensive knowledge & experience of High Availability Systems & Failover Testing. • Experience with automating hardware and software builds. • Good knowledge of Windows Server Domain Controller implementation & Group Policies. • Customers/Stakeholders support experience.