Job Description

To meet and exceed customers’ requirements for the safe and efficient transport of their cargo from A to B, effectively and in accordance with company quality procedures and statutory requirements.

DUTIES AND RESPONSIBILITIES

• Based offsite at customer’s 3PL sites.
• Responsible for coordinating shipments
• Be the main point of contact for any customer queries
• Liaise with customers and clients on any shipment issues
• Ensure freight is staged correctly and deadlines are met
• Liaise with the operations team
• Work alongside the operations team to ensure shipment

Required Knowledge, Skills, and Abilities

Freight forwarding experience preferable. Excellent communication/telephone skills. Strong administrative and customer service skills. Ability to work under pressure using own initiative. Proficient in Microsoft Excel/Word.