Job Description

Howdens Joinery, a Trade only business with over 760 depots, has built a reputation that builders can trust through offering best local price and providing product from local stock. Our unbeatable service and product has led to us becoming a market leader. Despite its scale, Howdens remains a local business with traditional values.

We invest in our people and provide not only first class training and development but also excellent career progression opportunities. We have been awarded a place in the top 25 ‘Best Companies to Work For’ in the Sunday Times for recognition of excellence in the workplace.

We are proud of our substantial growth and remain committed to success through the expansion of our local depot network and are seeking talent people to join us. As a result, we are now recruiting for an experienced

HR Administrator for a 12 month FTC (Maternity cover) in Croxley, Watford

Reporting into the HR Admin Manager you will be part of a dedicated team who are responsible for providing a first-class administration service. You will ensure that tasks and processes are actioned accurately and within specified timeframe as well as providing telephone assistance to our Depots by responding to questions and queries and providing practical guidance on using the HR system.

Our Depots are the key to our success and the teams are very customer focused and highly commercial and as a result they expect a solid professional and practical service, the pace is fast and very rewarding.

This role would suit someone who has previous experience of working as an HR Administrator in a fast-paced commercial environment, who is used to working to strict deadlines and takes pride in providing excellent service and accuracy of their work.

For the immediate future this role will be 80/20 home based

Responsibilities in brief

• Provide a first-class advice and admin service to our Depots and Support functions
• Ensure legal compliancy for all processing including GDPR
• Accurately process up to 1000 transactions per month
• Process incoming correspondence to ensure that it is received by the appropriate person
• Ensure work is accurately processed within specified time-lines
• Provide HR systems advice and guidance to managers
• Accurately maintain the department’s paperless document management system to ensure records are accurately maintained and documents can be easily retrieved when required.
• Produce daily/weekly and ad hoc reports from the HR system
• Escalate or refer complex issues and cases and any associated documents to relevant colleagues for example the ER team to ensure that they are effectively addressed.
• Liaise with other business departments including Payroll to ensure that queries and questions are speedily and accurately addressed.
• Working with colleagues, maintain the background information on the department system relating to depots and role hierarchy.
• Provide support to other team members as and when required
• Take responsibility for own work, levels of accuracy and output

The Person

• Self-starter with the ability and desire to deliver a first-class administration and telephone support service
• Highly organised with an extremely high level of accuracy and attention to detail
• Ability to plan and prioritise workload/tasks and process high volumes of data including starters/changes and leavers
• Excellent telephone manner is essential as well as general communication skills both written and oral
• Experience working in a fast-paced environment that can be high pressure during certain times in the month/year
• Team player with flexible attitude in order to quickly respond to changing priorities
• Excellent IT skills, including but not limited to Microsoft Word, Excel, PowerPoint and Outlook
• The ability to work well under pressure whilst maintaining a sense of humour!

In return we offer a great working environment, career progression and some great benefits which include:

• Monday to Friday with alternate weeks shift patterns: 8am – 4pm and 9.30 – 5.30
• Highly competitive salary
• Quarterly bonus (non-guaranteed)
• 24 days holiday
• Staff discount on Howdens products
• Matched contribution pension scheme
• Share awards and prize draws
• Free parking or free Business Park bus from Watford Junction Station

No agencies please

Required Knowledge, Skills, and Abilities

• Self-starter with the ability and desire to deliver a first-class administration and telephone support service • Highly organised with an extremely high level of accuracy and attention to detail • Ability to plan and prioritise workload/tasks and process high volumes of data including starters/changes and leavers • Excellent telephone manner is essential as well as general communication skills both written and oral • Experience working in a fast-paced environment that can be high pressure during certain times in the month/year • Team player with flexible attitude in order to quickly respond to changing priorities • Excellent IT skills, including but not limited to Microsoft Word, Excel, PowerPoint and Outlook • The ability to work well under pressure whilst maintaining a sense of humour!