Job Description

The company we are recruiting for are not just a lettings business, they also offer sales and property management and have continued to grow, evolve and even embrace the changes needed in the current climate. By implementing some of the best videography and automation that the estate agency industry has ever seen they are finding new ways to sell and let homes with impressive results. They have also restructured the business and created a collaborative working environment with an electric atmosphere meaning they provide better service to their clients as well as having a happy team. They realise this can only be achieved by having the right people, in the right roles, in the business and rewarding those people well.

They are arguably one of the best estate agency businesses in the country and are renowned for their customer service with an average Google review of 4.7 and nearly 800 reviews. They have also won numerous estate agency awards and accolades and have been described as ‘The best Lettings business in the country’ by one of the top Property Gurus.

They are very good at what they do and are a truly special company to be part of.

So who are they looking for?

They are looking for an experienced Tenancy progressor to join their team in West Hampstead. You will have at least 2 years’ experience in a similar role as an administrator or tenancy progressor so will be able to hit the ground running on day one. Having a good understanding of the role Is crucial and to know what is expected in a highly customer service focused agency.

You will be able to prioritise and work efficiently, calmly and empathetically with difficult situations

It is expected that you will have excellent written, verbal and telephone skills, using the appropriate communication method for the situation. Also, previous knowledge of Reapit is desirable.

The main purpose of this role is to progress deals by maintaining a proactive, effective, and well organised approach. Keeping all landlords and tenants updated with the lettings process and ensuring tenancies are compliant.

Required Knowledge, Skills, and Abilities

Looking for an experienced Tenancy progressor to join their team in West Hampstead. You will have at least 2 years’ experience in a similar role as an administrator or tenancy progressor so will be able to hit the ground running on day one. Having a good understanding of the role Is crucial and to know what is expected in a highly customer service focused agency.