Job Description

Duties include:

Working through high volumes of priority queries
Reviewing queries and ensuring the correct response is given
Provide responses in an accurate and timely manner
Send responses through use of IT software
Support Response Administrators by being point of escalation for challenging queries, helping to provide a suitable response.

Required Knowledge, Skills, and Abilities

Strong administration background Excellent attention to detail Strong IT skills including use of MS packages e.g. Outlook, Excel Ability to adapt to challenging situations Previous superviorsy/management experience