£20092 - £22254 Per year
Administrator
Permanent,Full-time
Job Description
- To support Enrolment at all our campuses, working with staff within the Student Service Centre (SSC); to assist with arrangements for enrolment for all students on-and off-campus, at ALPs and for IDL students, ensuring that all requirements are met.
- To assist with Graduation arrangements (on- and off-campus) including assisting students and staff with the online graduation application process, preparing and issuing certificates, assisting with the arrangements for allocation of guest tickets, assisting with the preparations for graduation programmes, assisting with staff briefing notes and allocation of roles for support staff and to maintain the Graduation Master programmes and lists
- To provide support for updates to the Student Administrative System (SAS) and conduct appropriate structured data integrity checks to ensure the quality of data in SAS is maintained
- To assist with the arrangements for the award and issue of Intermediate and Exit awards
- To assist with the release of examination results, and awards, to graduating students
- To share general office duties with the SRA team including opening and distribution of mail; issue of certifications and academic transcripts from archived records
- To provide support for testing of online processes in respect to operational developments
- To liaise with colleagues across the Directorate in support for, training of, and assistance with, shared use of SAS
- To assist with committees and other working groups in relation to SAS
Required Knowledge, Skills, and Abilities
- Effective team working skills
- Demonstrable ability to work to deadlines quickly and flexibly with a high degree of accuracy and attention to detail in a dynamic, changing and pressured environment
- Excellent organisational skills
- Competent in the use of relevant IT packages, including a sound knowledge of Microsoft Office application
- Excellent verbal and written English communication and interpersonal skills
- Demonstrable professional and proactive approach
- Experience of working within a similar environment as outlined above
- Educated to SCQF Level 6 or equivalent qualification
- Working in an administrative role in higher education
- Knowledge of Banner Student Records system
- Customer service experience
Reference no: 34829