Job Description

• Analyze customer returns, concerns and defects
• Prepare and maintain control plan for components and complete products
• Perform Capability Studies and Process Audits
• Able to use key Quality tools, PPS, A3, Ishikawa, Is/Is Not, Mini Tab, 5Y
• Support the continuous improvement of the Operator Description Sheets (ODS)
• Lead Problem Solving teams for Root Cause Analysis on Plant/Customer issues
• Understand supplier requirements for PPAP
• Be able to travel at short notice
• Raise and manage quality documentation (quality alerts, PFU’s etc)

Required Knowledge, Skills, and Abilities

Specific education and training in Quality disciplines including as a minimum QS9000, Continuous Improvement, Total Quality Management, PPAP, FMEA, Control plans, DOE and SPC knowledge are also desired. Minimum 5 years’ experience within the Automotive Industry. Minimum 3 years’ experience within Quality area within a production environment. Knowledge of the AIAG Quality planning and Control Plan standard, Dimensional Layouts, gage/fixture design and Performance/Material testing. Manufacturing Quality system experience and customer communication activities. Certification in Quality Engineering a plus. QS9000 certified auditor training desirable. Ability to demonstrate excellent presentation skills to all levels of the business including the customer. Able to demonstrate extensive knowledge of Problem Solving Tools and Techniques. Some requirements may be waived based upon relevant work experience.