Job Description

The role, reporting into the Production Manager is to ensure products are provided at a high level of quality that meets customers’ expectations, and to assist with putting a system in place to measure the companies performance. You will work to implement new and improve existing procedures and processes within the quality management system. This role supports the company objectives for consistent product quality, improving reliability and efficiency, safe working and environmental compliance.
Duties and responsibilities include:

• Review, create and maintain documentation for the Quality Management System
• Attend Quality Management Review meetings
• Monitor Environmental standards/procedures in line with legislation and company expectations and guidelines
• Implement checks and procedures to monitor the manufacturing process and conduct routine goods inwards compliance checks plus intermediate and final product testing as necessary
• Ensure that all quality documents relating to your activities are maintained up-to-date and available
• Identify and support implementation of manufacturing process improvements which will improve capability and performance
• Ensure quality controls are set, in place and being achieved
• Oversea maintenance and control of all calibration records for all in process product measuring, test and inspection equipment
• Oversee and police all tests and checks, also monitoring all production activities from a QA perspective
• Manage customer complaints and NCR log as required
• Raise, implement & manage 8D investigations
• Generate quality alert paperwork and follow through to completion as they arise
• Manage an NCR process for all internal processes
• Track and review corrective and preventive actions
• Introduce and monitor quality processes, sampling systems, procedures and statistical techniques as required
• Specify inspection and testing mechanisms and equipment as required
• Perform verifications and tests according to process requirements
• Work with production management, design engineers, and operations teams to priorities tasks and workflow
• Collaborate with production and engineering teams to identify and implement process improvements
• Preparing, hosting and managing Certification body, Customer, Supplier and Internal audits
• Work with all departments to ensure our customers receive a top quality product
• Conduct training on quality concepts, tools and process’s
• As a member of the CI team, assist with other departmental duties as and when required. Work in compliance with the company Safety, Quality & Environmental policies at all times.

Required Knowledge, Skills, and Abilities

Proven experience in a quality role within manufacturing. Understanding of quality methodologies and current industry standards and best practices. Excellent problem solving skills with attention to detail. Have a logical and methodical approach. Be able to multitask, priorities, and manage time efficiently unsupervised. Excellent verbal and written communication skills. Trained experienced auditor.