2nd line monitoring of field force of Financial Advisers
Undertake customer calls and record findings
Assist with follow up/investigation of areas of concern
Identify at risk performers
Liaise with Compliance team to achieve monitoring targets
Assist with investigation of regulatory and data breaches
Assist with completion of compliance reports for team, management and board
The successful Compliance Auditor will benefit from excellent working conditions and generous company benefits such as:
Yearly bonus – 7% of salary
20 days holiday rising to 25 days, 1 day extra per full year worked
Season ticket loan
Childcare voucher scheme
Contributory Pension and Life Assurance
Required Knowledge, Skills, and Abilities
At least 2-3 years’ Financial services experience ideally in a compliance role Preferable knowledge of Life Assurance, Investment and Pension products or willingness to undergo an intensive 4 week training course Understanding of Conduct Risk and Treating Customers Fairly (TCF) outcomes Excellent communication skills both written and verbal Empathy towards ethical business model and TCF culture Motivation and ability to develop technical knowledge A-level (or equivalent) Relevant professional qualification desirable