Job Description

Hours of work:
You must be flexible to work between 8:00am - 5:30pm (37.5hours per week)

Key responsibilities will include:

• Manage our customers through the entire credit control process
• Debt collection and cash allocation
• Reduce late payments, minimize debt and optimize cash flow into the business
• Deal with customer queries in an efficient and friendly manner through to resolution
• Building strong relationships with customers, salesforce and internal departments

Company benefits:

• Opportunity to work extra hours (optional) dependent on business requirements
• Contributory pension scheme
• 25days annual leave plus 8 statutory days
• Life assurance
• Private medical insurance
• Health assessment and discounted membership at a local gym
• Company discounts
• Onsite canteen
• Free parking
• Employee Assistant Programme
• Long service awards
• Eye tests
• Charitable giving
• Discounts on selected holiday providers

We look for people who are open minded, embrace new ways of working, step out of their comfort zone seek out new opportunities and look to continuously learn. Opportunities to progress, to develop and to be recognized for your achievements are part of our daily life, and we want to share that with you!

Required Knowledge, Skills, and Abilities

Experience of credit control and account reconciliation. Strong administrative experience. Preferably experience of dealing with commercial customers. A minimum of Grace C in English and Math’s at GCSE level or equivalent is required. IT literate with good working knowledge of Excel. Ability to communicate internally and externally at all levels. Ability to work to targets. Well organized and thorough. High levels of attention to detail and accuracy. A flexible, enthusiastic approach to teamwork and the ability to deal with an ever-changing environment. A genuine desire to work in Credit Control.