Job Description

My client is a well-known business with a household name who are now looking for a Credit Controller to join their high achieving team for 12 months as maternity cover. The position is based at their regional head office (currently home working) and will report to the Credit Supervisor. The role is responsible for managing processing and customers in the UK & Ireland whilst ensuring payment is received in a timely manner.

Specific responsibilities for this role include:

• Ensure all collections are made in a timely manner whilst maintaining excellent relationships with customers
• To set, monitor and maintain the Credit Limit for customer's accounts
• To undertake the administration with regard to new accounts, carrying out investigations and obtaining insurance approvals where necessary
• To control and manage the past due levels on the ledger assigned to you, primarily through telephone contact with customers and Account Managers
• To identify queries on the customer's accounts, log queries and raise credits once authorized
• To reconcile customer's accounts on a monthly basis, ensuring that the account is running smoothly and all parties agree to the outstanding items
• To prepare Direct Debit proposals for Shared Service Provider processing
• To develop a close working relationship with Fleet Admin team
• To develop a close working relationship with the sales team

Required Knowledge, Skills, and Abilities

Previous experience in Credit Control - 2 Years. Ability to work independently and as part of a team. A keen eye for detail and a high degree of accuracy. A curious mindset and ability to investigate and resolve discrepancies. Ability to build strong relationships with stakeholders at all levels. Proactive approach to work. Strong communication skills. Proven experience of process efficiency. To be able to demonstrate a good understanding of Excel and SAP.