Job Description

This is an exciting opportunity within a growing company to join a friendly and motivated Credit Control team.
This role will be remote working for the foreseeable future with all IT equipment provided.
Key Responsibilities

• Dealing with a high volume of inbound and outbound calls with customers and branches
• Communicating with customers via telephone, letter and e-mail
• Working closely with external customers to resolve queries
• Creating and sending appropriate chasing letters to customers when necessary
• Placing accounts on stop and taking accounts off stop at the appropriate times
• Liaising with branches and senior management regarding the payment performance of some accounts that may require assistance in collecting debt
• Escalating any issues to regional credit managers or branch managers where necessary
• Reviewing aged debt to minimize outstanding balances

Required Knowledge, Skills, and Abilities