Job Description

Main Duties, Responsibilities & Accountabilities

• Process payments
• Chasing debt
• Liaise with customers, answering queries and setting up re-payment plans
• Reconciliations
• Liaising with customers and suppliers
• Liaising with internal directors across our base of offices
• Allocating cash
• Basic ledger work
• Creating monthly statements

Required Knowledge, Skills, and Abilities

The ideal candidate will have least 18 months experience liaising with between 300-400 customer/clients, chasing debt, handling payments, allocating cash and ledger work. It is essential that you have an analytical mind and are able to resolve issues with payments. You will need to be adaptable and willing to work closely with the other members of the team and a broad cross section of directors at our local offices. To be successful in this role you must be an outstanding people-person and have attention to detail. You will need to be computer literate and have the ability to manage difficult situations. You will also need well developed communication and interpersonal skills to be able to work effectively with customers in part of a professional team.