Job Description

• Deal with customer enquiries in a professional and polite manner offering the highest level of customer service.
• Use the in house hire system interactively to take orders, ensuring that availability is checked first.
• Ensure the accuracy of orders entered onto the in house system to minimize disputes with customers and potential credit notes, ensuring all relevant paperwork is received by supplying depot
• Using your product knowledge, you will provide the customer with the best option for hire.
• Ensure all paperwork is checked and filed correctly.
• There will be additional paperwork including; employee timesheets, fuel sheets, damage sheets etc. which require being dealt with and filed accordingly.

Required Knowledge, Skills, and Abilities